I want to thank everyone that was involved with my window purchase, I love the windows! Jason Minehart, the salesperson, was knowledgeable and easy to work with. He communicated at every step, including during the installation. The installers did an excellent job and were friendly. I’ve done a number of remodeling projects in my lifetime, and I wish all of my remodels went this well. I am very happy and would do this again in a heartbeat. Thank you!
From start to finish each person I dealt with was professional and had my best interest at heart to be sure we were 100% satisfied. Although not the lowest quote received, it was the best value all considered, and the warranty is 2nd to none with any issues corrected at no charges as long as we live here!
We are very pleased that we chose Infinity Windows. The product, workmanship and service is excellent.
Rocky River, OH
I felt so well taken care of from the moment Domenic walked through the door to explain the windows and how they worked until Terry finished the last outdoor caulking. The windows are beautiful, and I feel warm and cozy in my home, even when the temperature went below 0 the next week. No drafts! I highly recommend this company and their product.
Our windows look and function great. Jason did a fabulous job from start to finish. There was no pushy sales tactic and he even came back to walk the job with me after the install and final payment. As he said “just to make sure my customers are happy”. I was super impressed with the installers. They were very professional and personable. They were so kind they even let my husband barrow their table saw to make a few cuts. I really can’t say enough about how easy the entire process was.
One of the best home improvements projects that we had done was the installation of a new transom window in our dining room. Even in gloomy weather, the light shines in! We love having the additional natural light and to look out and see the tops of the trees without having to consider window coverings for privacy. Two years ago, we had all over windows (35) replaced with Marvin Infinity. Overall, we are very pleased with the windows both the looks and the function. And the company does honor their warranty. When an umbrella tore the screen during a wind gust, the screen door was replaced without questions. I wanted to include a picture but couldn’t figure out how to add it!
Avon Lake, OH
Over the summer we had shopped around for contractors for installation of a new front door. While it was out of necessity due to rotting wood in the threshold, we also wanted to take the opportunity to upgrade from a traditional front door with side windows to a more elaborate double front door. Until meeting with Jeff at Infinity from Marvin, we were asked to pick out a variety of models from a book and try to visualize how that would look on our home. Jeff actually built a virtual picture model while at our dining room table and we are able to see it overlaid on our house! It really made the difference and allowed us to actually see what we liked or disliked. The time until our installation was quicker than promised and the installers who arrived to put in our new door were phenomenal. No mess left behind and when they removed the old door and saw the extent of the rotted wood, they had the skill set to fix it properly on the spot! In today’s environment where the consumer is lucky to have expectations met, Jeff the installation crew and the entire Infinity from Marvin company exceeded our expectations! Thanks again and the next step is windows!
I did have a small glitch which was handled with the utmost professionalism. They stayed in touch, I was updated and when I contacted them, I had a reply in a timely fashion. When the weather didn’t corporate for being on a roof, I was informed, and another appointment was set up. They are very easy company to work with.
I loved the Infinity windows I had 8 years ago. They gave me great service so I called them back. I had some issues, but they were quick to resolve them and in the end, I was a happy customer.
We love our new windows. First round the second floor was done. Next year we are now looking forward to replacing the first floor. We looked at four company’s windows and received quotes from three in Columbus, Ohio. Infinity from Marvin’s price was in the middle and was by far the best quality and value.
We bought our house back in 2012 knowing that the aluminum windows required replacement. We spent a long time doing due diligence and obtained quotes from Andersen, Pella and a number of smaller installers. We did research and read page after page on window installer forums, and it seemed like Infinity from Marvin was the clear choice among fiberglass window manufacturers. We obtained a quote and, although it wasn’t cheap, were swayed by the warranty that is offered. Now our windows are installed, and it is noticeably quieter in the house. And (empirically) it seems like the AC does not run as frequently as before. Very happy thus far, will update if something goes wrong.